Live Chat Training | Client Care Chat Training | Customer Service Training | Sales Training

Customer Service Training

Optimizing Success will provide you with:


  • Customer care training

  • Improve Answer times

  • Live chat etiquette tips

  • Customer service training

  • How to improve satisfaction  

  • Client care best practices

  • How to Identify Personas

  • Accountability for results

  • Problem Solving Exercises

  • Improve email follow-ups

  • How to improve CSI scores

  • How to Satisfy angry clients

  • How to Use TOMA to train your team

  • Design Individual and team goals for customer satisfaction

Call Now For More Details.

Online Live Screen Share Training Begins at $100 Per Person*

Onsite Training Begins at $249 Per Person*

Our 30 Day hands-on Live Chat Sales Success program begins at $1500 per person*

*Call for details 

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